The Handbook for School Leaders
A Practical Guide for Principals and Vice-principals
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Table of Contents


Introduction
1. School Leadership for an Inclusive Education System
2. The Handbook for School Leaders: An Overview
3. How to Use The Handbook
4. Advice for New Principals and Vice-principals
Support for School Leaders
1. What to Do When You Need Help
2. When to Call the PST for Assistance
Ask An Expert
1. Introduction
2. Testifying as a Witness
3. Civil Liability (Lawsuits)
4. Custody and Access
Role of the Principal
1. The Principal’s Role as Described by the Ministry of Education
A. OPC Role of Principal – The Provincial Code of Conduct — (November 2008)
B. Delegation of Powers, Duties or Functions
C. OPC Role of Principal – School Councils — (November 2008)
Legal Framework
1. Hierarchical Framework of Authorities: An Overview
A. Federal
B. Provincial
C. District School Boards
D. Individual Schools: Policies, Procedures and Rules
2. Relevant Legislation: Where to Find It
3. Duties of the Principal – Education Act, Section 265
4. Role of the Principal as defined by Statute and Contract
5. Acts, Regulations and Statutes
A. Ontario and Federal
B. Policy and Program Memoranda — Ministry of Education
C. Other Related Materials
D. The Education Act: An Overview
E. Frequently Cited Regulations Made Under the Education Act
F. Regulation 298, Operation of Schools — General: An Overview
6. Discipline, Demotion, Dismissal — What Will Get You In Trouble
A. Employer Discipline (District School Board)
B. Ontario College of Teachers (OCT)
C. Provincial Offences
D. Ontario Human Rights Tribunal of Ontario — (also Employer)
E. Privacy Commission
F. Civil Court (Lawsuits) and Tribunals
Liability and Negligence in Schools
1. First Steps to Reduce Risk
A. Review Board Policies and Procedures
B. Review, Communicate and Monitor School Policies and Procedures
C. Keep Current: Resources
D. Develop the Documentation Habit
E. Encourage Staff to Keep Up-to-Date
2. Concepts and Issues: An Overview
A. Liability
B. Negligence
C. Lawsuit
D. Duty and Standard of Care
E. Risk Management
3. Duty to Provide Adequate Supervision of Pupils
A. The OPC Recommended Supervision Standards for Ontario Schools
4. Liability Insurance
A. What is It?
B. Who is Covered?
C. Conditions on Coverage
5. What to Do When a Claim Arrives
6. Resources
A. OSBIE Risk Management Calendar
B. Seminars and Conferences
C. Publications
Management Skills
1. Managerial Excellence and School Leadership: An Overview
2. Time Management
A. Getting Started
B. Setting Up Your Office
C. Your Filing System
D. Doing the Right Job at the Right Time: More Time Management Tips
E. Managing Your Email
F. Your Office Administrator
3. Delegation
A. Seven Dimensions of Delegation and Related Key Behaviours of Effective Principals
B. Four Delegation Tips
C. Dare to Delegate Checklist
4. Visibility: Management by Walking Around
A. An Overview
B. Planned Visibility: Ten Practical Tips
5. Principal’s Routines
A. A Sample of Principal’s Routines
B. A Sample Elementary School Principal’s Daily Routine
C. A Sample Secondary School Principal’s Daily Routine
6. Overview of School Year
A. Sample Checklists
B. Principal’s Checklist
Public Relations
1. Why is Public Relations Important in School Leadership?
2. Know and Understand Your School Board’s Communications Protocols
3. Create a Compelling Story, Then Share It
Media Relations and Crisis Communications
1. Media Relations
A. Things to Remember About the Media
B. Working With Reporters
C. Pitching a News Story
D. Writing a News Release
E. When Not to be Interviewed
F. There’s a Reporter on Line One – Don’t Panic
G. Create Compelling Key Messages
H. You’re on the Air
2. Crisis Communications
A. What is a Crisis?
B. Before a Crisis Hits
C. When a Crisis Hits
D. Responding to Media During a Crisis
E. In the Days Following a Crisis
Managing Conflict and Difficult People
1. The Conflict Triangle: People, Process, Situation
2. Reacting to Conflict
3. How Do You Respond to Conflict?
4. Conflict Resolution: An Overview
A. Principles of Conflict Resolution
B. Conflict Resolution: A Continuum
C. When to Use Mediation
5. Dealing with Difficult People and Complaints
A. Handling Complaints
B. Useful Responses in Difficult Situations
C. The Power of Silence
6. Relationships with Parents
A. Establishing Relationships
B. Relations With Parents — Options When Reasonableness Fails
C. Dealing with Conflict
Effective Meetings
1. Before the Meeting
A. Considerations
B. Meeting Planning Checklist
C. Sample Meeting Agendas
D. Sample Staff Meeting Template
2. During the Meeting
3. After the Meeting
Records and Information Management
1. Getting Started
2. Confidentiality and Disclosure
A. OSRs and the Courts
B. Confidential Information and the Courts
C. Confidentiality and the Duty to Report
D. Confidentiality and the Occupational Health and Safety Act
3. The Ontario Student Record (OSR)
4. Legislation Regarding Records and Information Management
A. An Overview
B. The Municipal Freedom of Information and Protection of Privacy Act
C. The Child, Youth and Family Services Act 2017 and Information Disclosure
Budget and Resource Management
1. School Budget: An Overview
A. The Education Act
B. Conflict of Interest
2. Local Financial Responsibility: The Principal’s Accountability
A. Purchasing Procedures
B. School Budget
C. Petty Cash/Cash Advance
D. Expense Reimbursement
E. Non-board Funds (Non-public Funds)
F. Audit
G. Insurance
H. Asset Control
I. Transfer of School Principal
3. Board-wide Impact: The Principal’s Role
A. Purchasing Policy
B. Hiring Part-time Staff
C. Contracts
D. Technology
E. Enrolment Reporting
F. Provincial Funding Model
4. Tips Regarding Budget and Resource Management
5. School Budget Cycle (Sample)
6. School Budget Priorities (Checklist)
Technology
1. Getting Started
A. Getting Oriented in Your New School
B. Technology Inventory
C. Further Considerations for Getting Started
2. Technology and School Administration
A. Using the Internet to Assist You with Your Job
3. Technology and the Curriculum
A. The Role of Technology in the Curriculum: An Overview
B. The Ontario Curriculum Unit Planner
C. e-Learning
D. Internet Safety: A List of Websites
E. Use of Copyright-Protected Works for Education
4. Building the School Technology Plan
A. Ten Essential Elements for Developing an Effective Technology Plan
B. Building Your School Technology Plan: A Starting Point
School Councils
1. Preparing to Work with Your School Council
A. Review Current Legislation, Policies and Additional Documentation
B. Gather Further Information
2. Working with the School Council
A. Getting Under Way
B. Considering Other Issues
C. Finding a Focus
D. Soliciting Views of School Council
3. School Councils and the Role of the Principal
A. Roles and Responsibilities of School Council Members: The Principal
B. The School Council’s Role in the Selection and Placement of Principals
4. Effective School Councils
A. Characteristics of Effective School Councils
B. What if Disputes Arise Between Members of the School Council?
C. School Councils and Confidentiality
D. Tips for Successful School Council Meetings
School Activities and Field Trips
1. School Activities and Special Events
A. An Overview
B. School Activities and Field Trips: Getting Started
C. Planning and Organization of a Field Trip or Co-Instructional Program
D. Fundraising
E. Assemblies and Special Events (Daytime)
F. Dances and Special Events (Evenings and Weekends)
2. Field Trips
A. Preparation
B. Authorization
C. Supervision
D. Costs
E. Transportation
Labour Relations, Employment Law and Terms and Conditions of Employment
1. Labour Relations and Contract Negotiation
A. Managing in a Unionized Environment
B. The Management Team
C. Progressive Discipline
D. Performance Appraisal
E. Grievances
F. In the Event of Job Action
2. Basic Principles of Employment Law
3. Workplace Investigation
4. Principal/Vice-Principal as the Respondent
A. Overview
B. Investigation Procedure
C. Interview with the Investigator
5. Terms and Conditions of Employment for Principals and Vice-Principals
A. Overview
B. The Right to Negotiate under the Charter 
C. Good Faith Negotiations 
D. Negotiated Provisions 
The Ontario College of Teachers
1. Investigation of Complaints by the Ontario College of Teachers
A. What to do Do if a Complaint is Made Against You to the College
B. When a Member of the Public Has Concerns About a Teacher
C. Members' Rights During an Investigation
2. Professional Advisories
3. Ethical Standards for the Teaching Profession
4. Standards of Practice for the Teaching Profession
5. Professional Learning Framework for the Teaching Profession
6. Publications and Documents
7. Margaret Wilson Library
Special Education
1. Special Education Legislation and Policy Direction
A. The Education Act on Special Education
B. Special Education Regulations
C. Special Education: Ontario Ministry Documents — Realizing the Promise of Diversity: Equity and Inclusive Education Strategy (2009)
D. Policy/Program Memoranda
E. Resource Documents
F. Related Information
G. Roles and Responsibilities: Principal, Teacher, Special Education Teacher, Parent/Guardian and Student
2. Special Education: Getting Started
A. Board Documents
B. School Based Teams
3. Identification Placement Review Committee (IPRC)
A. An Overview
B. The IPRC Timeline
4. Individual Education Plan (IEP)
A. An Overview
B. The IEP Process: An Overview
5. Human Rights Legislation, Policies and Proceedings
A. Human Rights Code, R.S.O. C.22
B. Guidelines on Accessible Education
C. Human Rights Tribunal of Ontario
6. Learning for All K-12 (Draft Document)
A. Our Shared Beliefs
B. The Breakthrough Systems
C. Instructional Approaches
D. The Tiered Approach
Supervision of Staff Performance and Behaviour
1. Getting Started
A. Definitions and Documents
B. Collective Agreements
2. Supervision of Vice-principals
3. Teacher Performance Appraisal (TPA)
A. Legal Framework
B. Teacher Performance Appraisal Framework (Experienced and New Teacher)
C. Annual Learning Plan (ALP)
D. Experienced Teacher TPA
E. New Teacher Induction Program (NTIP) - Teacher Performance Appraisal
F. A Year-Long Approach to the Teacher Performance Appraisal Process
4. Supervision of Behaviour
A. Progressive Discipline
B. Inappropriate or Unacceptable Behaviour
C. Insubordination
D. Professional Misconduct
E. Dismissal
F. Guidelines for Administrators
Safe and Accepting Schools: Understanding your responsibilities - New
1. What You Need to Know
A. Requirements
B. Progressive Discipline
C. Suspension
D. Expulsion
E. Progressive Discipline/Mitigating Factors Checklist
F. Employee Responsibility to Report and Principal Duty to Investigate
G. Notification of Students Harmed
H. Safe Schools Incident Reporting Form
I. Search and Seizure
J. Event Protocol
K. Police/School Board Protocol
L. Access to School Premises: Regulation 474/00
2. What’s Nice to Know:
A. Ongoing updates to requirements regarding Safe and Accepting Schools.
B. Progressive Discipline Policies
C. Effective Documentation Checklist
D. Codes of Conduct
E. School Attendance
F. Dress Codes
3. Want to Know More?
Protecting Students at Risk
1. Reporting Child Abuse
A. Overview of Duty to Report
B. Allegations of Abuse by a Staff Member
2. Allegations of Discrimination
A. A Principal's Duty
3. Bullying
A. What is Bullying?
B. Prevention of Bullying
C. Bullying Prevention and Intervention: Role of Boards
D. Bullying Prevention and Intervention: Role of Schools
E. Duties of the Principal
F. Suspension and Expulsion for Bullying
4. Cyberbullying
A. An Overview
B. Principal's Role
C. Bullying of Principals — What To Do When It's You
Occupational Health and Safety
1. Duties of the Principal
2. Conducting a School Safety Inspection
3. Developing Occupational Health and Safety Procedures
4. Health and Safety Work Refusal
5. Workplace Violence
6. Resources
Emergency Preparedness
1. Getting Started
2. Preventive Measures
A. Emergency Response Commitee
B. Emergency Response Plan
C. Crisis Communication Response Plan
D. Equipment and Information
E. Evacuations, Lockdowns and Other Emergency Responses
3. Guiding Principles in Emergencies
A. Take Control
B. Call for Emergency Assistance
C. Communicate, Communicate, Communicate
D. Checklist of Immediate Action in Emergencies
E. Emergency Call Sequence - The Eight Steps
F. Principal 911 - Contact Checklist Review
G. Lockdown Procedure Guidelines
4. Follow-up and Evaluation
Student Medical Needs
1. Getting Started
A. Board Policies and Procedures and School Practices
B. Individual Student Needs
C. Prevention Programs
2. Responding to Specific Situations
A. Anaphylaxis: Allergies and Emergency Medical Treatment
B. Sabrina's Law
C. Ryan’s Law-Ensuring Asthma Friendly Schools
D. Administration of Medication to Students
E. Accidents and Injuries
3. Other Health Issues
A. Chronic Illness
B. Smoking
C. Immunization
D. Communicable and Infectious Diseases
4. A Comprehensive School Health Program
A. Social/Medical/Physical Support
B. Preventive Health
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Part 0 — Introduction
Introduction
Support for School Leaders
Ask An Expert
Role of the Principal
Legal Framework
Liability and Negligence in Schools
Management Skills
Public Relations
Media Relations and Crisis Communications
Managing Conflict and Difficult People
Effective Meetings
Records and Information Management
Budget and Resource Management
Technology
School Councils
School Activities and Field Trips
Labour Relations, Employment Law and Terms and Conditions of Employment
The Ontario College of Teachers
Special Education
Supervision of Staff Performance and Behaviour
Safe and Accepting Schools: Understanding your responsibilities - New
Protecting Students at Risk
Occupational Health and Safety
Emergency Preparedness
Student Medical Needs
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Police/School Board Protocol Last Updated: 2017-01-24

See your Board’s Police/School Board protocol for the steps to follow to inform parents before the police interview a student.

Police must advise a student under the age of 18 that he/she may request his/her parent/legal guardian to be in attendance during the police interview. The student may identify another family member or other person, or the principal may be present, provided the student so wishes, during an interview held in the school.

Your district school board’s Police/School Board Protocol is the one you must follow. The principal should only perform this role as a last resort in circumstances where the student is a/the possible perpetrator (as opposed to a witness) because the principal stands in a conflict of interest. On the one hand, the principal must act in “locus parentis” in the best interests of the student/child. This could mean asserting the student’s Charter right to remain silent. On the other hand, the principal has a vested interest in acquiring information to resolve the school related issues, if any, and to mete out school discipline as required.

In Boards where a School Liaison Officer is assigned to schools, it is important to know how the Police/Board protocol applies to this individual, if at all.

The Provincial Model for a Local Police/School Board Protocol was revised and reissued in the Spring of 2011. Each Board must revise its own police/school board protocol to align with the Provincial model with the goal being that the partners/signatories to the protocol have a clear understanding of the respective roles, procedures, and decision-making authority of both police and school personnel as they relate to school safety. As principal you must be familiar with, operationalize and in-service staff on the board’s police/school protocol and any related policies and procedures.

The board’s protocol must include the following:

  1. Signatories to the Protocol
  2. Statement of Principles
  3. Introduction
  4. Role and Mandate of Police Services
  5. Role and Mandate of School Boards
  6. Definitions/Explanations of Terms
  7. Occurrences Requiring Police Response
    Mandatory Notification of Police

    The protocol must include the list of behaviours that require mandatory reporting to police (for students under the age of 12, refer to section 8 below). Note that mandatory police reporting does not mean that police will lay charges in every situation. The incidents listed include those that happen at school, during school-related activities in or outside school, or in other circumstances if the incident has a negative impact on school climate. At a minimum, the police must be notified of the following types of incidents:

    • all deaths
    • physical assault causing bodily harm requiring medical attention
    • sexual assault*
    • robbery*
    • criminal harassment*
    • relationship-based violence*
    • possessing a weapon, including possessing a firearm
    • using a weapon to cause or to threaten bodily harm to another person
    • trafficking* in weapons or in illegal drugs
    • possessing an illegal drug
    • hate and/or bias-motivated occurrences*
    • gang-related occurrences*
    • extortion*.

Discretionary Notification of Police

As principal you may exercise your discretion to contact the police in connection with the following types of incidents

  • giving alcohol to a minor
  • being under the influence of alcohol or illegal drugs
  • threats* of serious physical injury, including threats made on social networking sites or through instant messaging, text messaging, email, etc.
  • incidents of vandalism and/or
  • trespassing.

Principals should consider mitigating and other factors when deciding whether to call the police in these discretionary situations. It is expected that the principal, on a case-by-case basis, will deal with all other school-related occurrences not specified in the protocol.

For students with special education needs, school boards should identify circumstances where a police response is neither necessary nor appropriate. If your local board protocol does not deal with this matter, ask for direction in writing (e.g. by email) from your superintendent.

*Terms that are defined in the glossary of the Provincial Protocol.

Requirements of the Protocol

1. Information Sharing and Disclosure

A number of different statutes deal with information sharing and disclosure. These include federal legislation (the Criminal Code, the Youth Criminal Justice Act) and provincial legislation (the Municipal Freedom of Information and Protection of Privacy Act, the Education Act, and the Child, Youth and Family Services Act 2017). In situations where federal and provincial laws are in conflict with each other, the federal law generally takes precedence. However the Child, Youth and Family Services Act 2017is an exception to this rule. The duty to report a child in need of protection takes precedence over any other provincial or federal statute.

2.  School Reporting Procedures

The Protocol must also outline the procedures relating to the reporting to police of incidents that involve students, whether as victims or as alleged perpetrators, such as:

  • Descriptions of the different types of police contact.
  • Procedures that school officials are to follow in reporting incidents to police, such as
    • who should call police (e.g. the principal, the principal’s designate, a teacher) and/or
    • points of contact (e.g., 911 for emergencies; the general police inquiry phone number in non-emergency situations).
    • Procedures for reporting an imminent threat to the safety of students and/or staff (cross-reference the school’s Emergency and Crisis Response Plan).
    • The information and support that police will require, upon arrival, from school personnel.

Reporting procedures must also comply with the “duty to report a child in need of protection” provisions under the Child, Youth and Family Services Act 2017.

3.  Initial Police Contact

This section of the Protocol must outline the procedures that a police officer who responds to a report of a school-related incident is required to follow. In particular it is important to note that under exigent circumstances, or if the principal is being investigated, the officer is not required to follow these procedures.

The police officer who responds to a report of a school-related incident is responsible for obtaining and thoroughly documenting information on the incident. The officer is normally required to take the following steps

  • report to the principal, providing proper identification
  • explain the purpose of the visit, and plan with the principal on how to proceed
  • consider alternatives that limit the disruption to the school day
  • obtain information from the principal about the student (e.g. regarding accommodation needs or barriers to communication) before making contact with the student and
  • contact, or make arrangements with the principal to contact, parents of students under the age of 18.

4.School and Police Investigations of Incidents

There must be direction provided when both the principal and the police are investigating the same incident at the same time. In addition, the Protocol must specify procedures for police and principals with respect to legal rights, search and seizure, detainment and arrest, and support for victims. While it is important that the principal not do anything to prejudice the police investigation, it is also important that the police recognize and respect the principal’s obligations under the Education Act.

5.  Police Interviews of Students

Develop procedures to be followed, except in exigent circumstances, when the police interview students on school premises. Include general procedures, as well as procedures related specifically to notification of parents, preparation for interviews, and conducting of interviews.

6.  Reporting of Children Suspected to Be in Need of Protection

Outline the legal requirements and the procedures to be followed in cases where child abuse and/or neglect is suspected, incorporating any relevant protocols that may already exist (e.g. those of the local children’s protection agency like the Children’s Aid Society (CAS) or family services agency (FAS)). Ensure that the protocol, as well as existing school board policies and guidelines, reflect the requirements of section 125 of the Child, Youth and Family Services Act 2017,  (“duty to report” child in need of protection). The local CAS should be involved in the development of this section of the protocol, so that a trilateral understanding between the CAS, the police, and the school board can be established.15.

7.  Investigations Involving Students with Special Education Needs

Because school administrators have a duty to ensure that all members of the school community are able to work and learn in a safe and positive environment, they are obliged to report incidents to police as mandated by the Protocol. However, in investigations that involve a student known to have special education needs, school personnel and police must take additional considerations into account

  • the responsibility of the school to communicate to the police that a student is known to have special education needs or communication difficulties
  • the requirement to accommodate the student, especially when interviewing is necessary; every attempt should be made to provide specialized supports/resources, as needed, for the student during an investigation and
  • the need to ensure that the student’s parent is contacted as soon as possible, except in exigent circumstances or where the police believe the parent may be implicated in the incident.

In cases involving students with special education needs, the principal should review the student’s Individual Education Plan (IEP) and other relevant student records in order to identify whether further intervention strategies and/or resources are required for the student. These may include the development of and/or revisions to a behaviour management plan or a safety plan.

8.  Occurrences Involving Children Under the Age of 12

Where students are under the age of 12, principals, in accordance with the school board’s direction, are expected to use their discretion in applying the rules outlined for mandatory police reporting. Children under 12 cannot be charged with an offence under the Criminal Code, Youth Criminal Justice Act, or the Provincial Offences Act, but police may take reports of incidents allegedly committed by students in this age group and may respond in an appropriate manner. Early intervention for children involved in such incidents is essential, and involving police and parents as early as possible may facilitate the provision of appropriate intervention and support. Of course, the principal is required to consider whether school-based discipline is in order, and the age of the student is merely one factor to consider.

9. School Board Communication Strategy

10.  Protocol Review Process

11.  School/Police Role in Violence Prevention

12.  Physical Safety Issues

13.  Risk Assessment Services

14.  Emergency Planning and Threats to School Safety

Every school is expected to develop an Emergency and Crisis Response Plan, which must include but is not limited to a lockdown or “hold and secure” plan and procedures following a lockdown or other emergency, in keeping with school board and ministry policies. Teachers, staff, parents, and students should be involved in the development and monitoring of the Emergency and Crisis Response Plan, and the plan should be fully communicated to members of the school community and police services. Mechanisms for sharing the Emergency and Crisis Response Plan with police services should be specified in the protocol. The Provincial Policy for Developing and Maintaining Lockdown Procedures for Elementary and Secondary Schools in Ontario, issued in June 2009 by the Ministry of Education and the Ministry of Community Safety and Correctional Services specifies two mandatory components, as follows:

  • All publicly funded school boards in Ontario must establish a lockdown policy to ensure the development and implementation of individual school plans.
  • A minimum of two lockdown drills must occur each school year.

The full text of the Provincial Model for a Local Police/School Board Protocol can be found on the Ministry of Education website (www.edu.gov.on.ca).