The Handbook for School Leaders
A Practical Guide for Principals and Vice-principals
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Table of Contents


Introduction
1. School Leadership for an Inclusive Education System
2. The Handbook for School Leaders: An Overview
3. How to Use The Handbook
4. Advice for New Principals and Vice-principals
Support for School Leaders
1. What to Do When You Need Help
2. When to Call the PST for Assistance
Ask An Expert
1. Introduction
2. Testifying as a Witness
3. Civil Liability (Lawsuits)
4. Custody and Access
Role of the Principal
1. The Principal’s Role as Described by the Ministry of Education
A. OPC Role of Principal – The Provincial Code of Conduct — (November 2008)
B. Delegation of Powers, Duties or Functions
C. OPC Role of Principal – School Councils — (November 2008)
Legal Framework
1. Hierarchical Framework of Authorities: An Overview
A. Federal
B. Provincial
C. District School Boards
D. Individual Schools: Policies, Procedures and Rules
2. Relevant Legislation: Where to Find It
3. Duties of the Principal – Education Act, Section 265
4. Role of the Principal as defined by Statute and Contract
5. Acts, Regulations and Statutes
A. Ontario and Federal
B. Policy and Program Memoranda — Ministry of Education
C. Other Related Materials
D. The Education Act: An Overview
E. Frequently Cited Regulations Made Under the Education Act
F. Regulation 298, Operation of Schools — General: An Overview
6. Discipline, Demotion, Dismissal — What Will Get You In Trouble
A. Employer Discipline (District School Board)
B. Ontario College of Teachers (OCT)
C. Provincial Offences
D. Ontario Human Rights Tribunal of Ontario — (also Employer)
E. Privacy Commission
F. Civil Court (Lawsuits) and Tribunals
Liability and Negligence in Schools
1. First Steps to Reduce Risk
A. Review Board Policies and Procedures
B. Review, Communicate and Monitor School Policies and Procedures
C. Keep Current: Resources
D. Develop the Documentation Habit
E. Encourage Staff to Keep Up-to-Date
2. Concepts and Issues: An Overview
A. Liability
B. Negligence
C. Lawsuit
D. Duty and Standard of Care
E. Risk Management
3. Duty to Provide Adequate Supervision of Pupils
A. The OPC Recommended Supervision Standards for Ontario Schools
4. Liability Insurance
A. What is It?
B. Who is Covered?
C. Conditions on Coverage
5. What to Do When a Claim Arrives
6. Resources
A. OSBIE Risk Management Calendar
B. Seminars and Conferences
C. Publications
Management Skills
1. Managerial Excellence and School Leadership: An Overview
2. Time Management
A. Getting Started
B. Setting Up Your Office
C. Your Filing System
D. Doing the Right Job at the Right Time: More Time Management Tips
E. Managing Your Email
F. Your Office Administrator
3. Delegation
A. Seven Dimensions of Delegation and Related Key Behaviours of Effective Principals
B. Four Delegation Tips
C. Dare to Delegate Checklist
4. Visibility: Management by Walking Around
A. An Overview
B. Planned Visibility: Ten Practical Tips
5. Principal’s Routines
A. A Sample of Principal’s Routines
B. A Sample Elementary School Principal’s Daily Routine
C. A Sample Secondary School Principal’s Daily Routine
6. Overview of School Year
A. Sample Checklists
B. Principal’s Checklist
Public Relations
1. Why is Public Relations Important in School Leadership?
2. Know and Understand Your School Board’s Communications Protocols
3. Create a Compelling Story, Then Share It
Media Relations and Crisis Communications
1. Media Relations
A. Things to Remember About the Media
B. Working With Reporters
C. Pitching a News Story
D. Writing a News Release
E. When Not to be Interviewed
F. There’s a Reporter on Line One – Don’t Panic
G. Create Compelling Key Messages
H. You’re on the Air
2. Crisis Communications
A. What is a Crisis?
B. Before a Crisis Hits
C. When a Crisis Hits
D. Responding to Media During a Crisis
E. In the Days Following a Crisis
Managing Conflict and Difficult People
1. The Conflict Triangle: People, Process, Situation
2. Reacting to Conflict
3. How Do You Respond to Conflict?
4. Conflict Resolution: An Overview
A. Principles of Conflict Resolution
B. Conflict Resolution: A Continuum
C. When to Use Mediation
5. Dealing with Difficult People and Complaints
A. Handling Complaints
B. Useful Responses in Difficult Situations
C. The Power of Silence
6. Relationships with Parents
A. Establishing Relationships
B. Relations With Parents — Options When Reasonableness Fails
C. Dealing with Conflict
Effective Meetings
1. Before the Meeting
A. Considerations
B. Meeting Planning Checklist
C. Sample Meeting Agendas
D. Sample Staff Meeting Template
2. During the Meeting
3. After the Meeting
Records and Information Management
1. Getting Started
2. Confidentiality and Disclosure
A. OSRs and the Courts
B. Confidential Information and the Courts
C. Confidentiality and the Duty to Report
D. Confidentiality and the Occupational Health and Safety Act
3. The Ontario Student Record (OSR)
4. Legislation Regarding Records and Information Management
A. An Overview
B. The Municipal Freedom of Information and Protection of Privacy Act
C. The Child, Youth and Family Services Act 2017 and Information Disclosure
Budget and Resource Management
1. School Budget: An Overview
A. The Education Act
B. Conflict of Interest
2. Local Financial Responsibility: The Principal’s Accountability
A. Purchasing Procedures
B. School Budget
C. Petty Cash/Cash Advance
D. Expense Reimbursement
E. Non-board Funds (Non-public Funds)
F. Audit
G. Insurance
H. Asset Control
I. Transfer of School Principal
3. Board-wide Impact: The Principal’s Role
A. Purchasing Policy
B. Hiring Part-time Staff
C. Contracts
D. Technology
E. Enrolment Reporting
F. Provincial Funding Model
4. Tips Regarding Budget and Resource Management
5. School Budget Cycle (Sample)
6. School Budget Priorities (Checklist)
Technology
1. Getting Started
A. Getting Oriented in Your New School
B. Technology Inventory
C. Further Considerations for Getting Started
2. Technology and School Administration
A. Using the Internet to Assist You with Your Job
3. Technology and the Curriculum
A. The Role of Technology in the Curriculum: An Overview
B. The Ontario Curriculum Unit Planner
C. e-Learning
D. Internet Safety: A List of Websites
E. Use of Copyright-Protected Works for Education
4. Building the School Technology Plan
A. Ten Essential Elements for Developing an Effective Technology Plan
B. Building Your School Technology Plan: A Starting Point
School Councils
1. Preparing to Work with Your School Council
A. Review Current Legislation, Policies and Additional Documentation
B. Gather Further Information
2. Working with the School Council
A. Getting Under Way
B. Considering Other Issues
C. Finding a Focus
D. Soliciting Views of School Council
3. School Councils and the Role of the Principal
A. Roles and Responsibilities of School Council Members: The Principal
B. The School Council’s Role in the Selection and Placement of Principals
4. Effective School Councils
A. Characteristics of Effective School Councils
B. What if Disputes Arise Between Members of the School Council?
C. School Councils and Confidentiality
D. Tips for Successful School Council Meetings
School Activities and Field Trips
1. School Activities and Special Events
A. An Overview
B. School Activities and Field Trips: Getting Started
C. Planning and Organization of a Field Trip or Co-Instructional Program
D. Fundraising
E. Assemblies and Special Events (Daytime)
F. Dances and Special Events (Evenings and Weekends)
2. Field Trips
A. Preparation
B. Authorization
C. Supervision
D. Costs
E. Transportation
Labour Relations, Employment Law and Terms and Conditions of Employment
1. Labour Relations and Contract Negotiation
A. Managing in a Unionized Environment
B. The Management Team
C. Progressive Discipline
D. Performance Appraisal
E. Grievances
F. In the Event of Job Action
2. Basic Principles of Employment Law
3. Workplace Investigation
4. Principal/Vice-Principal as the Respondent
A. Overview
B. Investigation Procedure
C. Interview with the Investigator
5. Terms and Conditions of Employment for Principals and Vice-Principals
A. Overview
B. The Right to Negotiate under the Charter 
C. Good Faith Negotiations 
D. Negotiated Provisions 
The Ontario College of Teachers
1. Investigation of Complaints by the Ontario College of Teachers
A. What to do Do if a Complaint is Made Against You to the College
B. When a Member of the Public Has Concerns About a Teacher
C. Members' Rights During an Investigation
2. Professional Advisories
3. Ethical Standards for the Teaching Profession
4. Standards of Practice for the Teaching Profession
5. Professional Learning Framework for the Teaching Profession
6. Publications and Documents
7. Margaret Wilson Library
Special Education
1. Special Education Legislation and Policy Direction
A. The Education Act on Special Education
B. Special Education Regulations
C. Special Education: Ontario Ministry Documents — Realizing the Promise of Diversity: Equity and Inclusive Education Strategy (2009)
D. Policy/Program Memoranda
E. Resource Documents
F. Related Information
G. Roles and Responsibilities: Principal, Teacher, Special Education Teacher, Parent/Guardian and Student
2. Special Education: Getting Started
A. Board Documents
B. School Based Teams
3. Identification Placement Review Committee (IPRC)
A. An Overview
B. The IPRC Timeline
4. Individual Education Plan (IEP)
A. An Overview
B. The IEP Process: An Overview
5. Human Rights Legislation, Policies and Proceedings
A. Human Rights Code, R.S.O. C.22
B. Guidelines on Accessible Education
C. Human Rights Tribunal of Ontario
6. Learning for All K-12 (Draft Document)
A. Our Shared Beliefs
B. The Breakthrough Systems
C. Instructional Approaches
D. The Tiered Approach
Supervision of Staff Performance and Behaviour
1. Getting Started
A. Definitions and Documents
B. Collective Agreements
2. Supervision of Vice-principals
3. Teacher Performance Appraisal (TPA)
A. Legal Framework
B. Teacher Performance Appraisal Framework (Experienced and New Teacher)
C. Annual Learning Plan (ALP)
D. Experienced Teacher TPA
E. New Teacher Induction Program (NTIP) - Teacher Performance Appraisal
F. A Year-Long Approach to the Teacher Performance Appraisal Process
4. Supervision of Behaviour
A. Progressive Discipline
B. Inappropriate or Unacceptable Behaviour
C. Insubordination
D. Professional Misconduct
E. Dismissal
F. Guidelines for Administrators
Safe and Accepting Schools: Understanding your responsibilities - New
1. What You Need to Know
A. Requirements
B. Progressive Discipline
C. Suspension
D. Expulsion
E. Progressive Discipline/Mitigating Factors Checklist
F. Employee Responsibility to Report and Principal Duty to Investigate
G. Notification of Students Harmed
H. Safe Schools Incident Reporting Form
I. Search and Seizure
J. Event Protocol
K. Police/School Board Protocol
L. Access to School Premises: Regulation 474/00
2. What’s Nice to Know:
A. Ongoing updates to requirements regarding Safe and Accepting Schools.
B. Progressive Discipline Policies
C. Effective Documentation Checklist
D. Codes of Conduct
E. School Attendance
F. Dress Codes
3. Want to Know More?
Protecting Students at Risk
1. Reporting Child Abuse
A. Overview of Duty to Report
B. Allegations of Abuse by a Staff Member
2. Allegations of Discrimination
A. A Principal's Duty
3. Bullying
A. What is Bullying?
B. Prevention of Bullying
C. Bullying Prevention and Intervention: Role of Boards
D. Bullying Prevention and Intervention: Role of Schools
E. Duties of the Principal
F. Suspension and Expulsion for Bullying
4. Cyberbullying
A. An Overview
B. Principal's Role
C. Bullying of Principals — What To Do When It's You
Occupational Health and Safety
1. Duties of the Principal
2. Conducting a School Safety Inspection
3. Developing Occupational Health and Safety Procedures
4. Health and Safety Work Refusal
5. Workplace Violence
6. Resources
Emergency Preparedness
1. Getting Started
2. Preventive Measures
A. Emergency Response Commitee
B. Emergency Response Plan
C. Crisis Communication Response Plan
D. Equipment and Information
E. Evacuations, Lockdowns and Other Emergency Responses
3. Guiding Principles in Emergencies
A. Take Control
B. Call for Emergency Assistance
C. Communicate, Communicate, Communicate
D. Checklist of Immediate Action in Emergencies
E. Emergency Call Sequence - The Eight Steps
F. Principal 911 - Contact Checklist Review
G. Lockdown Procedure Guidelines
4. Follow-up and Evaluation
Student Medical Needs
1. Getting Started
A. Board Policies and Procedures and School Practices
B. Individual Student Needs
C. Prevention Programs
2. Responding to Specific Situations
A. Anaphylaxis: Allergies and Emergency Medical Treatment
B. Sabrina's Law
C. Ryan’s Law-Ensuring Asthma Friendly Schools
D. Administration of Medication to Students
E. Accidents and Injuries
3. Other Health Issues
A. Chronic Illness
B. Smoking
C. Immunization
D. Communicable and Infectious Diseases
4. A Comprehensive School Health Program
A. Social/Medical/Physical Support
B. Preventive Health
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Part 0 — Introduction
Introduction
Support for School Leaders
Ask An Expert
Role of the Principal
Legal Framework
Liability and Negligence in Schools
Management Skills
Public Relations
Media Relations and Crisis Communications
Managing Conflict and Difficult People
Effective Meetings
Records and Information Management
Budget and Resource Management
Technology
School Councils
School Activities and Field Trips
Labour Relations, Employment Law and Terms and Conditions of Employment
The Ontario College of Teachers
Special Education
Supervision of Staff Performance and Behaviour
Safe and Accepting Schools: Understanding your responsibilities - New
Protecting Students at Risk
Occupational Health and Safety
Emergency Preparedness
Student Medical Needs
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Basic Principles of Employment Law Last Updated: 2017-03-14

In the realm of education, the employment environment is governed by the Education Act,1and corresponding Regulations, Ministry policies, collective agreements, board policies and procedures, and other relevant legislation, including the Occupational Health and Safety Act, 2Employment Standards Act, 2000,3 and the Human Rights Code.4

In addition to setting out the framework for the delivery of public education in the province, the Education Act also to some degree regulates the employment context for the education workers in Ontario; for example, it prescribes the duties and responsibilities of supervisory officers, principals and vice-principals, teachers, and early childhood educators.

The Occupational Health and Safety Act (OHSA) provides a comprehensive code for workplace health and safety. The objective of OHSA is to protect workers from health and safety hazards on the job and sets out duties for all workplace parties and rights for workers. For more information, please see the chapter on Occupational Health and Safety.

Recently, the Ontario Health and Safety Act (OHSA) has been amended to require employers to establish procedures regarding the prevention and resolution of workplace harassment and workplace violence. Workplace harassment and sexual harassment is strictly prohibited.

Workplace harassment is defined in the OHSA as:

  1. engaging in a course of vexatious comments or conduct against a worker in a workplace that is known to be unwelcome, or
  2. workplace sexual harassment.

A reasonable action taken by an employer or supervisor relating to the management and direction of workers or the workplace is not considered workplace harassment.

Workplace sexual harassment is defined in the OHSA as:

  1. engaging in a course of vexatious comment or conduct against a worker in a workplace because of sex, sexual orientation, gender identity or gender expression, where the course of comment or conduct is known or ought reasonably to be known to be unwelcome, or
  2. making a sexual solicitation or advance where the person making the solicitation or advance is in a position to confer, grant or deny a benefit or advancement to the worker and the person knows or ought reasonably to know that the solicitation or advance is unwelcome

Employers are responsible for employee awareness, training and establishing a procedure to investigate allegations of harassment.

Workplace violence is defined in the OHSA as:

  1. the exercise of physical force by a person against the worker, in the workplace, that causes or could cause physical injury to the worker
  2. the attempted exercise of physical force against the worker, in the workplace, that could cause physical injury to the worker, or
  3. a statement or behaviour that it is reasonable for the worker to interpret as a threat to exercise physical force against the worker, in the workplace, that could cause physical injury to the worker.

Employers are responsible for:

  • conducting an annual risk assessment of workplace violence, and to develop measures and procedures to:
    • control identified risks, provide assistance when workplace violence occurs
    • to report incidents of workplace violence, and
    • to investigate and deal with incidents or complaints of workplace violence.

Domestic violence occurring in the workplace is also recognized by the OHSA. Employers, including school boards are responsible for educating workers regarding domestic violence, and to take every reasonable precaution to protect workers from domestic violence that is likely to expose workers to physical injury in the workplace.

Every school board must have procedures to address workplace harassment, sexual harassment, workplace violence and domestic violence.

The Employment Standards Act (ESA) sets out the rights, responsibilities and minimum standards in Ontario workplaces. As part of school board management teams, principals and vice-principals should be familiar with the standards imposed by the ESA, despite the fact that education workers under their supervision are covered by collective agreements.  Where a collective agreement provides a greater right or benefit, its provisions prevail; however, employers cannot contract out of the ESA, so it sets the minimum baseline for worker rights and, in the face of silence or in the absence of an improved benefit in the collective agreement, the ESA would apply.  Principals should ask their school boards to assist them in understanding which conditions of employment are dictated by the collective agreement(s), and which are as mandated by the ESA, for each category of worker.

The Human Rights Code of Ontario provides everybody equal rights and opportunities without discrimination in the social areas of employment, accommodation, goods, services and facilities, contracts, and membership in vocational associations and trade unions.[5]  Employers are required to accommodate human rights related needs, such as family status, race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, disability or the receipt of public assistance, unless doing so would cause undue hardship due to cost or health and safety concerns.[6] 

Principals and vice-principals must be particularly alert to the Board’s duty to accommodate disability, religion (creed) and family status in the workplace.  Most school boards have central staff working in the human resources department to assist principals in fulfilling their accommodation duties when an employee asserts that they have a disability, religious practices, beliefs or observances or family need. 

In the case where a worker asserts that he/she has a disability, his or her needs must be considered, assessed and accommodated.  Accommodations may include the purchase of specialized equipment, modifications to the physical plant or the employee’s duties or other individualized modifications to the work environment due to the employee’s established medical needs.  It is also important for principals to be alert to the possibility of a disability if sudden changes in an employee’s behaviour that negatively impact performance are noted; for example, if lateness is caused by illness, it may need to be accommodated, rather than result in discipline.  Employees are required to cooperate with the Board’s efforts to provide accommodation, by providing information about their functional abilities and limitations, as well as their doctor’s recommendations for accommodation.  Any employee who experiences a disability is entitled to be accommodated with dignity, so it is not only necessary to provide accommodation for established medical needs, but to do so in a manner that best enables the person to participate as fully as possible in the workplace.

Principals may also need to seek guidance from their employer school boards to assess requests for religious accommodation.  Most collective agreements provide leave of absence days – some paid and some unpaid – for religious observance, and these requests may be straightforward.  However, other accommodations for religious reasons (related to observance on the school premises, for example) may require consultation with the Board to ensure compliance with the Code.

The other protected ground for which principals may be required to assess the need for accommodation is “family status,” which is defined as “the status of being in a parent and child relationship”.  Discrimination on the grounds of family status is defined as “practices or attitudes, which have the effect of limiting the conditions of employment of, or employment opportunities available to, employees on the basis of a characteristic relating to their family.”[7]

Where an employee requests accommodation for the purpose of meeting childcare or elder care obligations, the employer must engage in an analysis of whether the request is based on substantial need or individual preference.[8] Where the request for accommodation is based on a need, it is incumbent on the employer to accommodate the employee’s request.  This may occur, for example, when a child or parent is unexpectedly ill and no other care can be arranged.  However, a preference to arrive at work 30 minutes late each day because of a desire for the child to be involved in a hockey program would not require accommodation.  Each case will require an analysis of the facts to determine whether the request is based on a genuine “need” or a “preference”.

When an employer is notified that an individual has family status or other Code-related needs, the employer has a duty to make meaningful inquiries about those expressed needs to determine whether or not a duty to accommodate exists[9]:

The final decision of whether to agree to an employee’s request for accommodation is not made by the principal but rather by the school board.  As such, when a staff member with such a request approaches a principal, it is imperative to consult and seek advice from the school board’s human resources department and/or legal counsel, before expressing an opinion as to whether the request may be approved or denied. 

 


[1] Education Act, R.S.O. 1990, c.E.2

[2] Occupational Health and Safety Act, R.S.O. 1990, c.O.I

[3] Employment Standards Act, S.O 2000, c.41

[4] Human Rights Code, R.S.O. 1990, c. H.19

[5] Human Rights Code, R.S.O. 1990, c. H.19

[6] Ibid, s.5

[7] Canada (Attorney General) v. Johnstone 2013 FC 113 (CanLII),para. 46.

[8] Canada (Attorney General) v. Johnstone, 2013 FC 113 (CanLII); Seeley, Denise v. Canadian National Railway, 2010 CHRT 23 (CanLII)

[9] Robdrup v. J. Werner Property Management, 2009 HRTO 1372, at para. 28.